Why are we here?
“Why are we here? I think many people assume, wrongly, that a company exists solely to make money. Money is an important part of a company’s existence, if the company is any good. But a result is not a...
View ArticleAssistly launch
Today is a big day for Assistly – just short of our 1 year anniversary we are rolling out the product publicly. Anyone will be able to come to our site and easily create their own Assistly Help Desk....
View ArticleThe Rise of the Employee in a Socially Networked World
Empowering satisfied and inspired employees to drive corporate value will be the most profound opportunity for Social CRM. Smart companies will harness this power to drive corporate growth and...
View ArticleDesk.com Customer Wow Team Nominated for a Stevie
We have the privilege of working with amazing companies that value the importance of customer support. These companies understand how a customer’s experience can make or break the success of their...
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